Vegas Com
Vegas Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vegas Com has 2.0 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Vegas Com to a friend or colleague.
- Rating Distribution
Pros: Helpful, Price, Thought there was a payment option.
Cons: Refusal to respond, Misrepresentation of seating, Not very prompt with refunds.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vegas Com has 2.0 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Vegas Com to a friend or colleague.
- Rating Distribution
Pros: Helpful, Price, Thought there was a payment option.
Cons: Refusal to respond, Misrepresentation of seating, Not very prompt with refunds.Recent recommendations regarding this business are as follows: "i would definitely recommend!", "Not recommend", "book directly", "Book directly with Hotel because Vegas.com does not return calls or emails.", "Do not use this company - you will never get a hold of customer service if you need to change or cancel your reservation".
Most users ask Vegas Com for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Vegas Com Reviews
"Confirming my flight."
No confirmation on my flight! It was changed so many times that Id like confirmation on my flight as my flight leaves tomorrow either at 11:30 or 6:20pm!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Confirming my flight.
No confirmation on my flight! It was changed so many times that Id like confirmation on my flight as my flight leaves tomorrow either at 11:30 or 6:20pm!
NO CALL BACK FROM BUSINESS OFFICE OR ADVERTISING DEPT
No one called me back for my business related call
NO ONE CALLED ME BACK FOR A BUSINESS RELATED CALL!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help fast with nee reservations thought i clicked on make payments
I made reservations under the I can make payments, just click that option at end, now all the money is gone out TY of my bank. Reservations was for 1000, and they took 647.
Now what can I do . Please help
- Thought there was a payment option
- Took all my money ey
Preferred solution: Full refund
Palmdale, California
Extra charge on my card
It turns out there was a computer glitch in their system and for some reason the report that should have been ran was not. so It never showed them that my card was credited. However, their customer service was exceptional and immediately submitted a refund to my card.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHotel had no reservation
Hotel had placed blame on no reservation on Vegas.com. Hotel night staff was rude and less willing to assist.
Greenwood, Indiana
Reservation cancellation
.I need to change January 9th Shin Lim show and the representative could not find our reservation.
What do I need to do?
Deborah Carney
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was very satisfied with my experience for extending my flight. It was handled by Jenny! she was very patient and helpful. ******
i was very happy and satisfied was the service and help from Jenny!!! i needed to change and add a flight.
- Helpful
User's recommendation: i would definitely recommend!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I would like to speak to someone about a refund do to lack of services and not being able to enter my room that I reserved do to unknown reasons my key card was disabled and I had to wait a hour to be allowed in to my room by security personnel very inconvenient and I still had to go in the morning because they would not activate my key card until I spoke with someone
Preferred solution: Full refund
User's recommendation: Not recommend
Can't talk to anyone to resolve a purchase issue
Bought tickets online and tried to reach them via phone, was on hold for over 1 hr, I finally hung up. Contacted customer service and received no reply.
Went back into site and there is NO record of the tickets purchased but I received an email. HELP!
Preferred solution: An exchange on the tickets to another show
User's recommendation: book directly
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Still waiting for my refunds
Company fixed the issue and I have been provided with full refund. I am happy to say I finally received all the money..
I have been sending emails and calling without any response. I purchased my tickets back in January for a trip to Vegas in May which never happened because of Covid. I have been very tolerant up to this point but I think I have waited long enough.
- Not very prompt with refunds
Preferred solution: Full refund
User's recommendation: I would NEVER Vegas.com
Cancel reservations
I have been calling for the last 3 days and no one is answering me. I am getting very upset.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Reservation cancellation
Company fixed the issue and I have been provided with full refund.
Have been trying to cancel my reservation for the past month. I have left several messages and have emailed them and no response. My reservation is coming up August 7th and I sure hope someone returns my call.
Preferred solution: Full refund
User's recommendation: Book directly with Hotel because Vegas.com does not return calls or emails.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReservation
Have been trying to get in contact with Vegas.com about my reservation for two weeks now with no response its ridiculous. I need contacted about this. My number is 402319****.
- Refusal to respond
Preferred solution: Just want to be contacted that’d be a start
Travel Expert Talks
How to Travel Safely During the Pandemic
Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.
Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Can I get a refund for the shows I paid for that didnt happen
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to change the dates of our upcoming reservation
I have called every number I can find for Vegas.com so I can change the dates of our upcoming reservation and all phone numbers go to voicemail. I have left messages, I have emailed and no one will respond.
- Price
Preferred solution: Change my reservation dates
User's recommendation: Don’t use this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund of cancelled show
I wanna cancel a room I booked but there I s no one I can contact to cancel with ??!!!!??
Preferred solution: Full refund
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